Subscriptions purchased through Tebex are automatically renewed every 30 days from the original purchase date, unless you cancel before the next renewal.

Yes. You can cancel your subscription at any time through your Tebex/profile subscription management page or through the Stripe customer portal when available. Your current plan remains active until the end of the paid billing period.

Your subscription benefits and unused monthly production slots remain available until the end of the current billing cycle. After that, subscriber-only perks and future monthly cinematic allocations end. Any standalone products you purchased separately remain yours.

Yes. If you need more or fewer cinematics per month, you can move between tiers. Any billing adjustment or effective date follows the subscription platform's checkout and billing rules.

One cinematic means one custom GTA V video project within the maximum duration and production scope included in your selected subscription tier. A completely separate concept, campaign or additional video counts as another cinematic slot.

Send us your concept plus any useful references: characters, vehicles, locations, server information, logos, preferred music direction, examples and the overall mood or story you want. The clearer the brief, the easier it is for us to match your vision.

Subscribers receive production priority based on their tier. Delivery time can vary depending on cinematic complexity, required scenes or assets, requested changes and the active production queue. We will communicate the expected timeframe when your project is confirmed.

Each plan includes the revision allowance shown in its benefits. Revisions cover reasonable adjustments to the existing edit, such as pacing, shots, text, audio balance or similar changes. A full concept change, major reshoot or completely new direction may use an additional cinematic slot or require a separate order.

Monthly cinematic slots are designed to be used within the active billing cycle and do not automatically roll over. If you know you cannot use a slot in time, contact us before the cycle ends and we can review the situation individually.

Yes. Your delivered cinematics are intended to be published and promoted across your channels. Eligible tiers also include a social-ready 9:16 version for platforms such as TikTok, Instagram Reels and YouTube Shorts.

Yes. Subscriber-only perks, private channels, special offers, early-access material and other subscription-exclusive resources remain reserved for active subscribers. Your own completed cinematic can be published by you according to the agreed delivery terms.

Because the subscription provides digital services and reserves production capacity, purchases are generally subject to our Terms & Conditions and refund policy. Please review the applicable policy before purchasing: https://karmadevelopments.shop/refund-policy